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Shipping policy

Shipping Info

  • If your order includes multiple items, they may be shipped in separated dates, experience different travel times and will often arrive on different days.
  • Shipping days do not include weekends or holidays.
  • We are not responsible for any duties, taxes or additional fees that may be charged by Customs for any international deliveries.
  • We are not responsible for any delays in delivery due to destination issues, such as failing to provide a complete and correct shipping address or not being present at the address to sign and receive the package.
  • Here at URBEAU, we make the utmost effort to get orders delivered on time as promised. However, we cannot provide shipping refunds in the case of national crises, holidays, natural disasters, carrier delays or other circumstances where the delay is beyond our control.